Frequently Asked Questions

Interested in learning more about how Foxthread works? Explore our FAQs to see how we craft sustainable canvases for your creative designs.

Our garments are crafted using responsibly sourced materials—including organic cotton and recycled fibres—so you get great quality with a lighter environmental footprint.

Absolutely! We offer a wide palette of base colours to suit custom branding or personal style. You’re free to pick the right tone for your design.

Yes — in addition to standard pullover hoodies, we have zip-up versions so you can select the style that fits your look or brand identity.

Fit varies by style (some may be tailored, others more relaxed). Please check our size guide before ordering to make sure you get the right cut.

They are designed with customisation in mind — the fabric and construction are selected to take prints and stitching well, while maintaining structural integrity.

We recommend washing inside out in cold water, avoiding harsh detergents, and air-drying when possible. These steps help preserve fabric quality and sustainable features.

Please refer to our Returns & Exchanges policy for full details. In most cases, items can be returned within the specified timeframe provided they’re in original condition.