Privacy Policy

At Foxthread, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or contact us for enquiries, trade partnerships, or purchases.

1. Information We Collect

We may collect the following types of information when you interact with us:

  • Personal Information: Your name, email address, phone number, company/organization name (if applicable), and country/region.

  • Enquiry Details: Product interests, trade status (trade or non-trade), and specific enquiry notes you share.

  • Marketing Preferences: Whether you’ve opted to receive updates, newsletters, or promotional communications.

  • Website Usage Data: Information collected automatically through cookies or similar technologies (see “Cookies & Tracking” below).

2. How We Use Your Information

We use your information to:

  • Respond to your enquiries, provide product details, quotes, and availability.

  • Process and manage your relationship with us (as a trade or non-trade customer).

  • Send product updates, offers, or newsletters (only if you have opted in).

  • Comply with legal, tax, and record-keeping obligations.

3. Data Sharing & Disclosure

  • We do not sell or rent your personal information.

  • We may share limited data with trusted third-party service providers (e.g., logistics partners, couriers, fulfillment services) only when necessary to complete your order or enquiry.

  • In case of a business restructure, merger, or sale, your data may be transferred under strict confidentiality agreements.

4. Data Storage & Security

Your data is stored securely using industry-standard encryption and access controls.
We retain your personal information only as long as necessary to fulfill the purposes mentioned or comply with applicable laws.

5. Your Rights

  • Access, correct, or request deletion of your personal data.

  • Withdraw consent for marketing communications at any time using the unsubscribe link in our emails.

  • File a complaint with the relevant data protection authority in India if you believe your data has been misused.

📍 Address: Unit C, Piccadilly Business Centre Aldow Enterprise Park, Blackett Street, Manchester, England, M12 6AE